Summary:
With the Windows 10 end-of-support date fast approaching (14 October 2025), Ingram Micro is driving a major initiative to help partners upgrade to Windows 11 Pro, especially for AI-enabled devices.
FAQ
Question 1: What is the Windows 11 Refresh campaign?
Answer: The Windows 11 Refresh is a strategic initiative by Ingram Micro to help partners and customers transition from Windows 10 to Windows 11 Pro before the official end-of-support date of the former.
Question 2: When does Windows 10 support officially end?
Answer: Windows 10 support ends on 14th October 2025. After this, Microsoft will no longer provide updates or security patches.
Question 3: Why should businesses upgrade to Windows 11 now?
Answer: Upgrading now avoids last-minute rushes, ensures compliance and security, and allows customers to use AI-enabled and performance-optimized devices with Windows 11 Pro.
Question 4: What happens if we continue using Windows 10 after its support ends?
Answer: Devices running Windows 10 will no longer receive updates or security fixes, increasing the risk of vulnerability, compatibility issues and non-compliance.
Question 5: How many devices are affected by this change?
Answer: Over 10 million devices may not support Windows 11 and will require replacement or upgrades.
Question 6: What kind of devices should customers switch to?
Answer: Customers are encouraged to switch to AI-enabled devices and accessories that support Windows 11 Pro to future-proof their business operations.
Question 7: How can I participate in the Windows 11 Refresh campaign?
Answer: Reach out to your Ingram Micro Account Manager. They will assist you in choosing the right devices and promotional offers to support your clients.
Question 8: What support is available from vendors?
Answer: Top vendors like Dell, HP, Lenovo, ASUS, AMD, Xerox, StarTech and more are participating in the campaign, offering compatible products and promotional support.
Question 9: What are the Match Day Stats on the campaign page?
Answer: The following data refers to key performance indicators showing the impact of the Refresh campaign:
the number of AI capable PC's will grow by 200%
58% reduction in security incidents
250% Aaerage ROI by upgrading to Windows 11 Pro