Summary:
In this article you can find common questions asked about the auto-renewal options for Microsoft subscriptions, along with clear and helpful answers.
Question 1: What is Microsoft Auto-Renewal?
Answer: Microsoft Auto-Renewal is a feature that automatically renews your subscription at the end of its billing term. This allows for uninterrupted access to the Microsoft service, without the need for manual renewal at the end of each billing term.
Question 2: Can I update Auto‑Renewal at any time?
Answer: Yes. You can update Auto‑Renewal at any point during the subscription term. The change will take effect immediately but will not impact the current billing period. Except if your subscription order is still pending, then you will not be able to make any changes.
Question 3: Where can I see which subscriptions have Auto‑Renewal enabled?
Answer: You can view the Auto‑Renewal status:
In the Subscriptions list under the Auto‑Renewal column
On the Subscription details page in the Change options, where you will see Manage renewal options
Question 4: Can I change Auto‑Renewal status for multiple subscriptions at once?
Answer: You can change Auto-Renewal status for multiple subscriptions at once. On the Subscriptions page select multiple subscriptions by checking their boxes in the list. The Manage renewal options button on the top of the page becomes active.
Question 5: How do I know the renewal date of my subscription?
Answer: You can view the renewal date on the Subscription Details page. It is shown as Renewal date between Start and Next Billing Date. This is the date the subscription will renew if Auto‑Renewal is enabled.
Question 6: What does the “Last day for changes” mean before renewal?
Answer: The Last day for changes is the final date to make any modifications (like quantity or plan changes) before the subscription locks for renewal.After this date, updates are no longer allowed until after the renewal is completed.
Question 7: What happens if I cancel Auto‑Renewal before the renewal date?
Answer: If you cancel Auto‑Renewal, there is no immediate impact on the current service period.
The subscription will continue normally until its end date. When it expires, it will not renew automatically. Subscription renewals cannot be enabled after expiration. If you want to enable auto-renewal again, a new subscription must be purchased.
Question 8: Does “Cancel at end of the term” stop service immediately?
Answer: No. It schedules cancellation at the end of the billing term, and service continues through the current term.
Question 9: What does “Renew to extend service term” do?
Answer: At the end of your current billing term, the subscription transitions into a monthly subscription (with a new SKU) and continues monthly unless it is changed or cancelled. The price of the subscription is higher than a regular monthly subscription.