Microsoft EST & Auto-Renewal Management FAQ Xvantage™

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Summary:

This article provides an overview of the enhanced Microsoft NCE subscription renewal management capabilities available through the Xvantage API. It explains how to manage auto-renewal settings, renew eligible subscriptions to a monthly Extended Service Term (EST), and configure subscription renewal options at expiration using the Subscription Management Change Order API.

Table of Contents:

  1. How does the Xvantage API support Microsoft NCE subscription renewal management?

  2. Can the auto-renewal setting for supported subscriptions be managed through the Xvantage API?

  3. How can eligible Microsoft NCE subscriptions be renewed to a monthly Extended Service Term (EST)?

  4. What renewal options are available for Microsoft NCE subscriptions at expiration?

  5. How can Microsoft NCE subscription renewal changes be managed through the Xvantage API?

Question #1: How does the Xvantage API support Microsoft NCE subscription renewal management?

Answer: The Xvantage API now provides enhanced subscription renewal management capabilities for Microsoft NCE subscriptions. Through the Subscription Management Change Order API, you can programmatically manage subscription renewal settings, including auto-renewal and Extended Service Term (EST) options.

Question #2: Can the auto-renewal setting for supported subscriptions be managed through the Xvantage API?

Answer: Yes. For supported subscriptions, you can programmatically manage the auto-renewal setting through the Xvantage API. This allows you to configure renewal preferences without manually updating the subscription in Xvantage.

Question #3: How can eligible Microsoft NCE subscriptions be renewed to a monthly Extended Service Term (EST)?

Answer: For eligible Microsoft NCE subscriptions, you can configure the subscription to renew to a monthly Extended Service Term (EST) when it reaches expiration. The monthly EST renewal is subject to the applicable 3% price uplift.

Question #4: What renewal options are available for Microsoft NCE subscriptions at expiration?

Answer: At expiration, you can configure an eligible Microsoft NCE subscription to:

  • Keep auto-renewal enabled and continue the subscription under the applicable renewal terms.

  • Renew to a monthly EST, subject to the applicable 3% price uplift.

  • Cancel the subscription so it does not renew at expiration.

Question #5: How can Microsoft NCE subscription renewal changes be managed through the Xvantage API?

Answer: Microsoft NCE subscription renewal changes can be managed through the existing Subscription Management Change Order API. This allows you to submit renewal-related changes programmatically without requiring manual updates in Xvantage.