Overview:
This guide explains how to manage Microsoft subscription renewal options using the Extended Service Term (EST) feature in Xvantage™. EST provides additional flexibility at the end of a subscription term by allowing you to:
Enable automatic renewal
Move to a paid monthly Extended Service Term
Cancel the subscription at the end of the term
Important: Auto Renew remains the recommended renewal method. EST is designed to provide additional subscription management options and should not replace your standard renewal process.
Table of Contents:
Manage Renewal Options for a Single Microsoft Subscription
Manage Renewal Options for Multiple Microsoft Subscriptions
Process:
Subtopic 1: Manage Renewal Options for a Single Microsoft Subscription
Log in to Xvantage.
From the left navigation menu, navigate to My Business > Subscriptions.
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Search for the Microsoft subscription by entering the vendor name or subscription number in the search field.
Open the subscription you want to manage.
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Select Change and then choose Manage Renewal Options.
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Select one of the available renewal options:
Enable Auto Renew
Renew as Extended Service Term (EST)
Cancel at End of Term
Click Confirm Renewal Options.
A confirmation message appears once the update is successful.
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Subtopic 2: Manage Renewal Options for Multiple Microsoft Subscriptions
From the Subscriptions page, click Manage Renewal Options in the upper-right corner.
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Select the checkbox next to each subscription you want to update.
Click Manage Renewal Options again.
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Choose one of the available renewal options:
Enable Auto Renew
Renew as Extended Service Term (EST)
Cancel at End of Term
Click Confirm Renewal Options.
A confirmation message appears when the changes have been submitted.
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Renewal Options Explained:
Option | Description |
|---|---|
Enable Auto Renew | Automatically renews the subscription at the end of the current term. |
Renew as EST | Converts the subscription to a paid month-to-month Extended Service Term after the current billing term ends. |
Cancel at End of Term | Ends the subscription when the current term expires. |