Summary:
This FAQ article explains how the Odoo CRM integration with Ingram Micro helps users access and manage Ingram Micro information within Odoo.
Table of Contents:
What can I do with the Odoo CRM and Ingram Micro integration?
Can I create transactions from Odoo, or is the integration read-only?
How does data flow between Odoo and Ingram Micro?
How to access Odoo through XI?
Question 1: What can I do with the Odoo CRM and Ingram Micro integration?
Answer: The integration allows you to access Ingram Micro price and availability information, quotes, orders, and invoices directly from Odoo CRM. You can also create quotes and place orders without leaving the Odoo platform.
Question 2: Can I create transactions from Odoo, or is the integration read-only?
Answer: The integration provides both read and transactional capabilities. In addition to viewing Ingram Micro data, you can create quotes and submit orders directly from Odoo.
Question 3: How does data flow between Odoo and Ingram Micro?
Answer: The connector supports two-way integration. Ingram Micro data, such as pricing, availability, orders, and invoices, flows into Odoo, while transactional requests such as quotes and orders are sent from Odoo back to Ingram Micro.
Question 4: How to access Odoo through Xvantage?
Answer: Click Integrations from the left navigation menus and simply search for Odoo.
