Summary:
Xvantage has recently rolled out improvements to the reporting functionality within Order Status & Tracking (OST), providing a more adaptable and self-service method for order and shipment reporting directly in Xvantage™.
Question: How are the new OST enhancements beneficial to the user and customer?
Answer:
These improvements offer enhanced reporting options, better insight into orders and deliveries, and a more adaptable self-service reporting interface directly within the Order Status & Tracking (OST).
New report creation experience – From the Orders > Reports > New report screen, you can now create reports using predefined datasets such as Open orders report, All orders report, and the new Last day shipment report, making it easier to access relevant operational data
Customizable report configuration – The new Customize report experience allows you to select the exact fields you want included in your report across categories such as General, Tracking details, Invoice details, Technology solution, Cloud solution, and Address details for more tailored reporting
Interactive report preview – While configuring reports, you can preview sample report data directly on screen before generating the final export, helping validate layout and selected fields in advance
Flexible export and scheduling options – From the Run report modal, you can generate reports in CSV or Excel format, send reports to multiple recipients, and schedule recurring report delivery to automate operational reporting workflows
Enhanced Open Orders reporting – The Open Orders report now includes expanded fields introduced with the latest Order List experience, along with Cloud order visibility for more comprehensive reporting across Technology Solutions and Cloud orders
New Previous Day Shipment report – A dedicated shipment-focused report is now available, providing visibility into all shipments processed within the previous 24 hours for faster operational tracking and follow-up