Personalized Delivery FAQ Xvantage™

Summary:

Ingram Micro Personalized Delivery is a logistics service that allows Ingram Micro to ship products directly to your customer on your behalf while presenting the shipment as if it came from your company. The delivery documentation, such as packing slips and transport documents, can be customized with your company branding, logo, and sender information. Ingram Micro is not visibly referenced to the end customer.

Table of Contents:

1. What are the Key Features of Ingram Micro’s Personalized Delivery service?

2. What are the Benefits of Ingram Micro’s Personalized Delivery service?

3. What other Logistics Services does Ingram Micro offer?

4. How can I submit a Personalized Delivery service?

5. What is Ingram Micro’s Personalized Delivery service Contact Details?

Question 1: What are the Key Features of Ingram Micro’s Personalized Delivery service?

Answer:

• Direct-to-customer shipping from Ingram Micro's logistics centers.

• Customized delivery documents with your company branding and details.

• White-label fulfillment, where the customer sees your organization as the shipper rather than Ingram Micro.

• Reduced operational workload by offloading shipping and fulfillment activities to Ingram Micro.

Question 2: What are the Benefits of Ingram Micro’s Personalized Delivery service?

Answer:

• Saves time and internal resources required for shipping operations.

• Speeds up order fulfillment and delivery to end customers.

• Enhances your brand presence by maintaining a consistent customer experience.

• Helps partners scale without investing in additional logistics infrastructure.

Question 3: What other Logistics Services does Ingram Micro offer?

Answer: You can discover more about Ingram Micro’s Logistics Services by visiting Services > Partner Integrations > Personalized Delivery.

Scroll down to the Logistics Services section and select LEARN MORE beneath each service category you wish to explore. The categories consist of:

• Bundling

• Customization

• Extended Warehousing

• Demo Pool Handling

• Labelling

• Fulfilling Services

Question 4: How can I submit a Personalized Delivery service?

Question 5: What is Ingram Micro’s Personalized Delivery service Contact Details?

Answer: Send an email to de-personalized-delivery@ingrammicro.com. Within the Personalized Delivery page, head to the Your Contact section to know more.