Summary:
Ingram Micro Personalized Delivery is a logistics service that allows Ingram Micro to ship products directly to your customer on your behalf while presenting the shipment as if it came from your company. The delivery documentation, such as packing slips and transport documents, can be customized with your company branding, logo, and sender information. Ingram Micro is not visibly referenced to the end customer.
Table of Contents:
How can I add my company branding to customer packing slips?
How can I ensure my customers see my brand instead of the distributor's?
What will my customers see on the packing slip and return information?
How much does Personalized Delivery cost me as a reseller?
How to Register for Ingram Micro’s Personalized Delivery Services?
Question 1: How can I add my company branding to customer packing slips?
Answer: With Ingram Micro Personalized Delivery service, you can add your company logo, watermark, and custom marketing or reseller messages to packing slips for direct customer shipments. This helps reinforce your brand and increase customer recognition with every delivery.
Question 2: How can I ensure my customers see my brand instead of the distributor's?
Answer: By using Personalized Delivery with Ingram Micro's fulfillment service, orders are shipped directly to your customers with documentation that reflects your corporate branding. This creates a seamless customer experience and helps maintain your company's visibility throughout the delivery process.
Question 3: What will my customers see on the packing slip and return information?
Answer: Your customers will see your customized branding, including your logo, watermark, and reseller message, on the packing slip. For returns, the packing slip displays your company name together with the Ingram Micro warehouse address as the return address to support the returns process.
Question 4: How much does Personalized Delivery cost me as a reseller?
Answer: There are no recurring fees for Personalized Delivery. The service only requires a one-time setup fee of €99, which covers the integration of your logo, watermark, and marketing text into the Ingram Micro system. Once configured, you can use the service at no additional cost.
Question 5: How to Register for Ingram Micro’s Personalized Delivery Services?
Answer: From the Xvantage homepage, hover over the left navigation menu and click on Services > Other Services > Personalized Delivery.
Scroll through the bottom of the page and click on the Register for a Personalized Delivery button. You will be taken to a new tab featuring a form to complete.