Release Notes 26.8.2
What’s New
Microsoft Subscription Enhancements
You can now benefit from several improvements to Microsoft subscription management throughout the subscription lifecycle:
Suspended subscriptions and auto-renewal: Improved handling of suspended subscription status and auto-renewal preferences helps keep subscription information aligned with Microsoft.
Customer language and locale: You can select the appropriate customer language and locale during account creation instead of relying on the default Microsoft setting, helping ensure the subscription is provisioned with the appropriate preferences.
Extended Service Term subscriptions: Seamless Move now supports importing Microsoft NCE license-based subscriptions that are scheduled to convert or have converted to an Extended Service Term (EST), while retaining key term and conversion information.
Proactive Support for Stalled Orders: If your order is stalled because additional information is needed, Xvantage can now proactively notify you and provide guidance on the action required to move your order forward. The notification includes a direct link to provide the required information, helping you address stalled orders without waiting for manual follow-up. Notifications are also available in multiple languages, making it easier for you to receive and understand these communications in your preferred language.
Azure subscription cancellation: Improved cancellation processing helps prevent requests that cannot be processed from becoming stuck in repeated retry cycles, making cancellation handling more reliable.
Together, these enhancements provide a more reliable and flexible Microsoft subscription management experience, helping you manage subscriptions more easily throughout their lifecycle.
Clearer Auto-Renewal Status for Adobe Subscriptions
You can now see the auto-renewal status of your Adobe subscription directly in the subscription details header:
ON: At least one item in your subscription is set to renew.
OFF: None of the items in your subscription are set to renew.
Pending: An auto-renewal change has been submitted and is still being processed.
This gives you a clear view of whether your subscription is set to renew without needing to contact an associate.
