Summary
This FAQ article explains the current availability of Returns & Claims functionality for New Zealand customers using Xvantage™
Table of Contents
Is Returns & Claims available in New Zealand?
Can I create an RMA through Xvantage™ in New Zealand?
Why can't I find the Returns & Claims option in Xvantage™?
Question #1: Is Returns & Claims available in New Zealand?
Answer: No. Returns & Claims functionality is currently not available in Xvantage™ for New Zealand customers.
Question #2: Can I create an RMA through Xvantage™ in New Zealand?
Answer: No. New Zealand customers do not currently have access to Returns & Claims functionality within Xvantage™.
Question #3: Why can't I find the Returns & Claims option in Xvantage™?
Answer: The Returns & Claims capability is not currently available for New Zealand customers, so the feature may not be visible within Xvantage™.