RMA Contact Number FAQ Xvantage™

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Summary:

This FAQ explains the RMA contact number for Miami International (MI) and outlines the eligibility requirements for requesting an E-Tag/Electronic Return Label, including weight and size limits, eligible RMA reason codes, exceptions, and when a Truck Pick-Up (LTL) is required instead.

What is the RMA contact number for Miami International (MI)?

Answer:  No dedicated RMA contact number is available for MI.

E-Tag / Electronic Return Label Eligibility

  • Automatically issue an E-Tag or electronic return label for qualifying RMA reason codes.

  • Carton must weigh 150 lbs. or less.

  • Combined dimensions (Length + Width + Depth) must be 165 inches or less.

  • Eligible RMA reason codes:

    • WS

    • SD

    • DE (Defective)

    • DM

    • TE

    • DF

    • IN

    • WW

    • OS

  • SB and BE RMA reason codes are not eligible.

  • Returns exceeding weight or dimension limits must follow the Truck Pick-Up (LTL) process.