Subscription Updates FAQ Xvantage™

Summary:

This article provides a detailed description of subscription updates in Xvantage.

Table of Contents:

1. How to navigate on the Subscriptions Page?

2. What changed on Credit Card management?

3. What changed with Favorites?

Question #1: How to navigate on the Subscriptions Page?

Answer:

1. Subscription quantity is now directly in the “Subscription List View”.

2. Subscription and billing terms are included for clarity and easy visibility.

3. Start date for better tracking and subscription management are incorporated.

4. The “Change” button has been greyed out for pending actions. This shows a more controlled subscription management experience.

5. Users can now export active subscriptions for their own reporting needs.

6. The payment method can now easily be changed on the “Subscriptions” page.

Question #2: What changed on Credit Card management?

Answer: Resellers can now update information on multiple subscriptions at one time. To do this, they can simply use the filter for the credit card. They can also search for the end customer and then make edits.

Question #3: What changed with Favorites?

Answer:

• The “favorites” option is now available for both cloud products and technical solution.

• “Favorites” are now separated into TS products and cloud products.