Summary:
This FAQ article outlines the actions you need to take if you cannot find invoice(s) in your Xvantage account.
Question: What should I do if I cannot find invoices in Xvantage?
Answer: Open a ticket to Unified Support team by following below steps:
Log in to Xvantage.
Hover over the left navigation menu and click on Help and Support with the (?) icon.
From the upper left corner of the screen, go to the Get support tab.
Select Xvantage Support, then fill up the description (at least 50 characters), upload files if needed by using the paperclip icon and click Get support.
If the recommended article does not assist, please follow the instructions to formally submit the ticket you have created.
A ticket with ID is created automatically. Click on the hyperlinked number to track updates.