Summary:
Pilot launch of Xvantage-in-a-Box (XIB) in the Nordics. This milestone marks the first deployment of XIB, bringing X4C, X4A, and XVS together on a unified Xvantage platform.
Question: How does the successful pilot launch of Xvantage-in-a-Box (XIB) in the Nordics transform the digital experience for customers and associates while enabling future regional expansion?
Answer:
Following the successful technical go-live, the first wave of customer has been successfully onboarded, validating the deployment model before broader regional expansion.
• Unified Xvantage platform: Customers and associates can now access Technology Solutions and Cloud Subscription capabilities through a single digital experience across X4C, X4A, and XVS.
• Modernized customer experience: Customers benefit from a personalized homepage, integrated product discovery, unified cart and checkout, subscription lifecycle management, and centralized order, invoice, and quote management.
• Enhanced associate capabilities: Associates gain access to integrated sales, CRM, ordering, vendor management, catalog management, supply chain visibility, analytics, and user administration workflows.