Xvantage™ Storefront FAQ

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Summary:

This article provides the information regarding Xvantage Storefront.

Table of Contents:

  1. What is the Xvantage Storefront?

  2. What are the key benefits of the Xvantage Storefront?

  3. How does Storefront setup work?

  4. Can I manage my end-customer users in the Storefront?

  5. What cloud subscription actions can end customers perform?

  6. Are notifications and reports available?

  7. Is there an approval workflow for orders?

Question #1: What is the Xvantage Storefront?

Answer: The Xvantage Storefront is a new experience that allows you to manage cloud subscriptions with Ingram Micro in one centralized, branded storefront for your end customers.

Question #2: What are the key benefits of the Xvantage Storefront?

Answer: The Storefront helps partners:

  • Centralize cloud subscription management

  • Deliver a branded, seamless experience to end customers

  • Improve visibility, control, and efficiency across orders, renewals, and approvals

Question #3: How does Storefront setup work?

Answer: Partners can launch a fully branded storefront, including:

  • Company logo

  • Custom color theme

  • Custom domain

This ensures a consistent and professional end-customer experience.

Question #4: Can I manage my end-customer users in the Storefront?

Answer: Yes. Partners can onboard and manage end-customer users from a centralized view within the Storefront.

Question #5: What cloud subscription actions can end customers perform?

Answer: End customers can manage their subscriptions directly in the Storefront, including:

  • Upgrades and downgrades

  • Seat changes

  • Renewals and cancellations

  • Scheduled changes

  • Partial upgrades

  • Co-terming

Question #6: Are notifications and reports available?

Answer: Yes. The Storefront supports:

  • Branded email notifications for orders and renewals

  • Downloadable invoice data to support billing and reconciliation

Question #7: Is there an approval workflow for orders?

Answer: Yes. Partners can configure checkout approval thresholds, allowing transactions to be reviewed and approved before processing.