Xvantage™ Storefront FAQ

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Summary:

This article provides the information regarding Xvantage Storefront.

Note: The features outlined in this article reflect our current roadmap and product direction. Certain capabilities may still be under development or subject to regional availability, and final functionality may vary. Nothing in this article should be interpreted as a commitment or guarantee of feature availability.

Table of Contents:

  1. What is the Xvantage Storefront?

  2. What are the key benefits of the Xvantage Storefront?

  3. How does Storefront setup work?

  4. Can I manage my end-customer users in the Storefront?

  5. What cloud subscription actions can end customers perform?

  6. Are notifications and reports available?

  7. Is there an approval workflow for orders?

Question #1: What is the Xvantage Storefront?

Answer: The Xvantage Storefront is a new experience that allows you to manage cloud subscriptions with Ingram Micro in one centralized, branded storefront for your end customers.

Question #2: What are the key benefits of the Xvantage Storefront?

Answer: The Storefront helps partners:

  • Centralize cloud subscription management

  • Deliver a branded, seamless experience to end customers

  • Improve visibility, control, and efficiency across orders, renewals, and approvals

Question #3: How does Storefront setup work?

Answer: Partners can launch a fully branded storefront, including:

  • Company logo

  • Custom color theme

  • Custom domain

This ensures a consistent and professional end-customer experience.

Question #4: Can I manage my end-customer users in the Storefront?

Answer: Yes. Partners can onboard and manage end-customer users from a centralized view within the Storefront.

Question #5: What cloud subscription actions can end customers perform?

Answer: End customers can manage their subscriptions directly in the Storefront, including:

  • Upgrades and downgrades

  • Seat changes

  • Renewals and cancellations

  • Scheduled changes

  • Partial upgrades

  • Co-terming

Question #6: Are notifications and reports available?

Answer: Yes. The Storefront supports:

  • Branded email notifications for orders and renewals

  • Downloadable invoice data to support billing and reconciliation

Question #7: Is there an approval workflow for orders?

Answer: Yes. Partners can configure checkout approval thresholds, allowing transactions to be reviewed and approved before processing.