Xvantage™ UX Research Program FAQ

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Summary:

The Xvantage UX Research Program gives solution providers an opportunity to help shape the future of Ingram Micro Xvantage. By participating in research activities, working groups, and feedback sessions, members can share insights that influence product improvements, enhance the user experience, and support innovation in B2B technology distribution. Your feedback helps our teams create better solutions that can drive greater efficiency and business growth.

This FAQ article provides an overview of the Xvantage UX Research Program, including its benefits, how it works, the different types of studies available, and the program's privacy policies.

Table of Contents:

  1. What are the benefits of joining the Xvantage™ UX Research Program?

  2. How do I join the Xvantage UX Research Program?

  3. What types of research studies can I participate in?

  4. How is my privacy protected?

Question 1: What are the benefits of joining the Xvantage UX Research Program?

Answer: By joining the program, you can directly influence the future of Xvantage by sharing feedback with our product and design teams. Participants also get exclusive previews of upcoming projects and receive compensation for their time. Incentives start at $10 USD for a 20-minute study and can go up to $90 USD for a 1.5-hour study.

Question 2: How do I join the Xvantage UX Research Program?

Answer: Sign up through our research platform, UserTesting, and create a profile by answering a few questions. This helps us match you with relevant studies based on your experience and interests. All research activities are conducted remotely, requiring only an internet connection and a computer or mobile device. Participation is flexible, allowing you to choose when and how often you take part. For questions, contact userresearch@ingrammicro.com.

Question 3: What types of research studies can I participate in?

Answer: The program offers a variety of study formats, including:

  • 1:1 Sessions – Participate in one-on-one discussions to share detailed feedback and insights.

  • Unmoderated Tests – Explore new features, prototypes, or concepts at your own pace and provide feedback through questionnaires.

  • Surveys – Answer questions about your opinions, preferences, and experiences with Xvantage.

Question 4: How is my privacy protected?

Answer: Ingram Micro is committed to protecting your privacy. Feedback collected through the program is anonymized and aggregated so individual responses cannot be identified. Information you provide is kept confidential and used only to identify suitable participants for research studies. UserTesting also maintains strict privacy standards and is compliant with both GDPR and CCPA privacy regulations.