Bid Not Applying: Reseller Not Mapped FAQ CRM

Summary:

This FAQ addresses the situation in which a reseller is not properly mapped in the COP tool, resulting in the bid not applying.

Question: What should I do when a bid is not applying because the reseller is not mapped?

Answer:

Important: Sales persons check Bid in COP tool and map the reseller.

1. Go into Bid reseller on the bid in COP tool.  

2. Click on the line which is missing reseller.

3. Add BCN and save or remove BCN as needed.