Overview:
This article will guide you on how to create an SKU from the SKUs Creation Failures Dashboard found in Exception Management in Xvantage for Associates.
Process:
Go to My Apps and open Okta.
In Okta, search for Xvantage for Associates and open it.
Within Xvantage for Associates., hover over the left navigation menu and click Vendors.
From the sub menu in Vendors select Exception Management. The Exception Management page will load.
On the left side under the Action Items section, click on the SKUs Creation Failures. A dashboard with all SKUs will appear.
On the top of the dashboard, you can find a search field where you can search by Product ID, Digital SKU or VPN. On the right top of the dashboard, you can Import a file to add the information in the dashboard or to Export the data from the dashboard.
Dashboard columns will present you a data for:
Product ID
Digital sku
VPN
Product title
Vendor
Source (Xvantage platform)
Issues - Issue of the failure of the creation
Current stage
Date requested
Uploaded by
Date last updated
Last updated by
Action: Review
Click on the Review active button under Action column. From here, you will be taken to the details overview of the selected product.
On top of the page, a blue message with the issue will appear.
Below this, you will find all Editable Ingram Attributes. Directly add/modify changes here.
Click the Next blue button found on the bottom left side of the page to continue.
Submit changes pop up window will appear with a summary of your changes. Click Confirm to submit.
A confirmation message will display on the page.