How to Search in Exception Management in Xvantage for Associates

Overview:

This article will guide you how to search in the dashboard in Exception Management in Xvantage for Associates (X4A).

Process:

1. Go to My Apps and open Okta.

2. In Okta, search for X4A and open it.

3. Within X4A, hover over the left navigation menu and click Vendors.

4. From the sub menu in Vendors select Exception Management.

5. The Exception Management page will load. Scroll down to the dashboard with all SKUs.

6. There is a search field where you can search by a Product ID or VPN.

7. By typing the Product ID or VPN there is no need to press Enter and the results will appear in the dashboard below. You can reset your dashboard to the default view by clicking on the Clear all next to Filters.