Adobe VIP Marketplace Offerings FAQ Xvantage for Associates

Summary:

This document explains the different Adobe VIP Marketplace offerings available across all market segments, including license types, consumables, and special subscription options.

Question 1: What are named-user licenses in Adobe VIP Marketplace?

Named-user licenses are licenses assigned to individual users.

Each named-user license:

Is assigned to one specific person
Provides access to Adobe products linked to that user
Can typically be activated on up to two devices, except for certain restricted products

Named-user licenses are the default licensing model for most Adobe products, such as Creative Cloud and Acrobat, and are managed through the Adobe Admin Console.

Question 2: What are consumables in Adobe VIP Marketplace?

Consumables are Adobe products that are purchased, used, and then replenished, rather than assigned to individual users for a fixed term.

Examples include:

Adobe Acrobat Sign Transactions
Adobe Stock Credit Packs
Document Cloud Services APIs

Consumables:

Are time‑limited
Expire at the end of the subscription term (or as defined per product)
Do not roll over if unused
Cannot be returned if any quantity has been consumed

Question 3: What are Adobe Acrobat Sign Transactions?

Adobe Acrobat Sign Transactions are a type of consumable used with Adobe Acrobat Sign services.

Key points:

Each transaction represents a document workflow requiring signatures
Transactions are valid during the subscription period
Unused transactions expire at the end of the term
Additional transactions must be purchased if usage exceeds the licensed quantity

Transactions are monitored and managed through the Adobe Admin Console.

Question 4: What are Adobe Stock Credit Packs?

Adobe Stock Credit Packs are consumables that provide credits for licensing Adobe Stock assets.

Important details:

Credits expire 12 months from the order date
The expiration date may differ from the subscription anniversary date
Unused credits do not roll over after expiration

For enterprise customers, Adobe Stock entitlements may be shared with affiliates if allowed under the agreement

Question 5: What are complimentary offerings?

Complimentary offerings are free entitlements that Adobe may provide to users added to the Adobe Admin Console.

These offerings:

Are provided at Adobe’s discretion
Become available when users are added to the Admin Console
Can be removed by deleting the user from the Admin Console

Complimentary offerings do not require a purchase and may vary by product or program.

Question 6: What is the Term License option in Adobe VIP Marketplace?

The Term License option is a 3‑year, non‑renewing license that does not include ongoing services or product updates.

Key characteristics:

Licenses are paid upfront for the full term
Licenses can be used offline
Any licenses added during the term co‑terminate with the anniversary date
Term Licenses are named-user licenses

Term Licenses cannot be combined with a 3‑year commitment and do not count toward minimum commitment quantities.