Summary:
This FAQ provides information about the Adobe Spot & Volume Pricing feature in Xvantage. This feature gives resellers greater control over customer pricing and reseller margins across orders and subscriptions.
Table of Contents:
What is the new feature for resellers?
Do I need special permissions to use this feature?
How can I access the price adjustment feature?
What can I edit when I click the adjust price button?
What can I edit when I click the Effective Period dropdown?
Are the margin and customer price columns editable?
What options do I have for the Cost Update Preference?
What are rules for Special Pricing?
Question #1: What is the new feature for resellers?
Answer: Resellers can now adjust the end customer price and/or their reseller margin for Adobe subscriptions. This feature is optional and provides greater flexibility when managing pricing.
Question #2: Do I need special permissions to use this feature?
Answer: Yes. Users must have the appropriate permissions to define and manage pricing in Xvantage. Contact your organization's administrator to ensure the required roles are assigned.
Question #3: How can I access the price adjustment feature?
Answer: You can access the feature by selecting Adjust Price in either:
The Cart & Checkout workflow
The Subscription Details page
Question #4: What can I edit when I click the Adjust Price button?
Answer: When you select Adjust Price, you can:
Modify the customer price
Adjust the reseller margin
Update the Cost Update Preference
Select the Effective Period for the pricing change
Question #5: What can I edit when I click the Effective Period dropdown?
Answer: The Effective Period dropdown allows you to determine how long the pricing change will remain in effect. You can apply the change to:
Current Order
Current Subscription Year
Current Subscription Year and Renewal
Current 3YC (Three-Year Commitment)
Question #6: Are the margin and customer price columns editable?
Answer: Yes. Both the Margin and Customer Price fields are editable for all subscription lines.
Question #7: What options do I have for the Cost Update Preference?
Answer: The Cost Update Preference setting allows you to choose whether future cost changes should preserve:
The customer price, or
The reseller margin
Select the option that best aligns with your pricing strategy.
Question #8: What are rules for Special Pricing?
Answer:
Apply this price to Current Subscription Year: Applies the price change to the current transaction through the upcoming co-term date. The renewal transaction is not included.
Apply this price to Current Subscription Year and Renewal: This applies to the current transaction through the upcoming co-term date, and including the renewal transaction but not to any transaction beyond the renewal transaction. The renewal refers to the transaction on the co-term date which revives the subscription for the next term - whether it’s the order type, RN or CH, Scheduled CH, or Evergreen state.
Apply this price to Current 3YC: This applies to the current transaction through the complete 3YC cycle.
Apply this price to Current Order: This applies to the current order only.