Expiration Date on the Generated Quotes in Xvantage™ FAQ

Summary:

In Xvantage, you can modify the expiration date up to seven (7) days from today’s date on a generated quote, but only before it is submitted or finalized. Once submitted, most quotes become locked unless reopened by your Ingram Micro account manager.

Table of Contents:

1. Can I modify the expiration date on Quotes in Xvantage?

2. What if the expiration field is missing?

Question 1: Can I modify the expiration date on Quotes in Xvantage?

Answer: Yes, but only if…

• You created the quote

• The quote is still in draft or editable status

• You have the necessary permission(s) to do so

Question 2: What if the expiration field is missing?

Answer: The Expiration Field could be missing due to the following:

• You may not have quote editing rights

• The quote may have already been submitted or locked

• It could be a vendor-controlled quote

Note:

• Customers have seven (7) days from today’s date to modify the expiration date.

• If the quote has been submitted or locked, you cannot change the expiration date directly in Xvantage. In this case, contact your Ingram Micro account manager or send an email to the Support team to request an update or quote regeneration.

• Some vendors bid quotes have fixed expiration windows that cannot be changed manually.