How to Capture Serial Number in Xvantage™

Overview:

This article explains how and when serial numbers are captured from a completed order in Xvantage.

Note: If you are unable to access certain pages or features, please verify your permissions with your admin user.

Process:

1. Log in to Xvantage.

2. From the left navigation menu, select My business and then select Orders.

3. Search by different criteria from the drop-down search menu (Reseller PO #, IM Order #, etc.).

4. Select a completed order/invoice you want to review.

5. Next to the ETA row will be the eye icon. Click on this to view details of a specific invoice.

6. In the Order Summary section, select View Details.

7. Select the Download button. In the Download pop-up window, select Download again.

8. Serial numbers are listed under each product line item where applicable.

Note: If serial numbers are not listed, contact your Ingram Micro Sales representative for support.