How to Capture Serial Number in Xvantage™

Overview:

This article explains how and when serial numbers are captured from completed order in Xvantage.

Note: If you are unable to access certain pages or features, please verify your permissions with your admin user.

Process:

1. Log in to Xvantage.

2. From the left side menu options, select My business and then select Orders.

3. Search by different criteria from the drop-down search menu (Reseller PO #, IM Order #, etc.).

4. Select a completed order/invoice you want to review.

5. Click the Eye icon next to ETA row, for any specific invoice.

6. In the Order Summary section, select View Details.

7. Select the Download button. In the Download pop-up window, select Download again.

8. Serial numbers are listed under each product line item where applicable.

Note: If serial numbers are not listed, contact your Ingram Micro Sales representative for support.