Invoicing FAQ Xvantage™

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Summary:

In this article you can find frequently asked questions about invoicing in Xvantage.

Table of Contents:

  1. Are all subscriptions or services included in consolidated invoicing?

  2. Can I receive one invoice for all my transactions?

  3. Can I still receive one invoice per customer?

Question 1: Are all subscriptions or services included in consolidated invoicing?

Answer: Consolidated invoice will contain all new subscriptions, new add-on licenses and any recurring charges for all active cloud subscriptions.

Question 2: Can I receive one invoice for all my transactions?

Answer: Yes, but this is possible for Net Term Account Users. All your transactions within a specific statement period, either recurring charges or new purchases, will show up on your consolidated invoice.

Example: Statement date July 15, 2020, all transactions from June 15, 2020 to July 14, 2020 is posted on July 15, 2020 invoice.

Question 3: Can I still receive one invoice per customer?

Answer: Invoices will include purchases made for all customers.  Currently a single invoice by the end customer is not available.