How to Find Order Status Tracking Details in Xvantage™

Overview:

This document will explain the step-by-step guide for finding the Order Status Tracking details for orders in Xvantage for Customers.

Process:

1. Log in to Xvantage.

2. Hover over to the left navigation menu and click My business.

3. Select Orders.

4. Search for the specific order you want to view using the search bar or filters. Click to open it.

5. Click on Tracking details tab.

6. There are 4 statuses:

   • Accepted

   • Ready to ship

   • Shipped

   • Delivered

7. You can find a carrier hyperlink in the tracking details tab. By clicking on it you will see a detailed tracking of the order: