How to Log In to Xvantage™

Overview:

This document includes steps on how to log in to the platform and instructions on how to avoid common issues you may encounter.

Table of Contents:

1. How to log in to Xvantage as a Customer

2. Other Ways to Log in to Xvantage

Subtopic 1: How to log in to Xvantage as a Customer

Process:

1. Log in to Xvantage.

2. Scroll down to Company Information and click About Ingram Micro. The Ingram Micro home page appears.

3. Click Log in at the top right corner. The Log in to Xvantage page appears.

4. Click Customers and select the desired country from the drop-down menu

5. Click Next.

6. Depending on the selected country, the appropriate Xvantage Customer portal will be loaded in a new window tab.

Note: Alternatively, you can log in to Xvantage using your username and password (usually provided via an automated email during profile creation). Ensure that your login credentials do not contain any leading or trailing spaces to avoid errors. If this is your first time logging in, you may be prompted to accept the Terms and Conditions. Once logged in to view your account and personal information, go to My Profile at the top right corner of the page, then select Profile > Account Settings > Profile Details.

Subtopic 2: Other Ways to Log in to Xvantage

1. Password-less Login Experience - After nominating your username, other verification options will be listed. Choose your preferred sign in option:

   • Via Email Verification Option - After nominating your login credentials, you will have the option to receive a verification email containing both a magic link and a PIN code. Click the magic link to sign in instantly or use the PIN code for your current window for a quick and secure login.

     • You may also reset passwords using magic links.

   • Via Okta - Using Okta’s Verify App, you will only need one step to log in instead of multiple. It supports push notifications with biometrics verification for faster and secure login.