Overview
This article explains how to submit an RMA (Return Merchandise Authorization) request in Xvantage™ for product returns, license cancellations, or invoice re-invoicing requests.
Process
Log in to Xvantage.
From the left navigation menu, select Contact Us.
On the Contact Us page, under Select the option that best suits you, select the Returns and RMA tab.
Complete the Need to Request an Exchange or Return of Merchandise? form with the required information.
Click Submit to send your request.
Your RMA request is submitted for review and processing by the appropriate support team.
Note: Before submitting an RMA request, review the FAQ - RMA (Return of Goods) section, which may provide immediate answers to common questions.