How to Update Your Customer Information in Xvantage™

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Overview:

This article explains how to update your customer information in Xvantage, including billing details, shipping addresses, bank account information (excluding cloud services), and electronic invoicing preferences.

Process:

  1. Log in to Xvantage.

  2. From the left navigation menu, select Services, then choose Credit Service.

  3. Scroll to the Change Your Contact Details section.

  4. Click Learn more.

  5. Choose the option that matches your request and complete the form with the required information:

    • Change of Billing Address and/or Company Name

    • Change / Addition / Removal of Delivery Address

    • Change of Bank Details

    • Change / Enrollment in Electronic Invoicing

  6. Click Submit.