How to Use Seamless Move to Import an Adobe Account in Xvantage™

Prev Next

Overview:

This article will guide you how to use Seamless Move to import an Adobe Account in Xvantage™.

Process:

  1. Log in to Xvantage.

  2. Hover over the left navigation menu select My Business, then click Cloud services.

  3. Go to Seamless Move in the left-hand navigation menu. Click on Adobe.

  4. Click the Import tab.

  5. Enter the Customer ID (as displayed on their account) and Adobe Customer ID.

  6. To import additional accounts, simply click Add more and provide the IDs to be imported. Click Next.

  7. Once the details of the subscriptions to be imported have been displayed, select the subscription/s that you wish to import by using the corresponding checkboxes. You can select all the subscriptions at once by clicking the checkbox at the top. In the example below, only one subscription was found. Click Next.

  8. Review the service plan that will be assigned to each selected subscription. If there is no service plan available for the subscription, it will not be possible to import it. In that case, the subscription will have a background color and it will be disabled. Hit Next.

  9. Finally, take a final look on the order details. Once all set, click Submit Request.

  1. If the migration order is completed successfully, a pop-up message with the migration order number will be displayed.

Note: Seamless Move will attempt to activate auto-renewal for all the subscriptions before importing them. Only subscriptions that have auto-renewal enabled will be imported.

Subtopic 1: Activating Ingram Micro Seamless Move Tool

Process:

  1. Log in to Xvantage.

  2. Search for Ingram Micro Seamless Move, then click Add to cart.

  3. Click the Shopping Cart icon at the top-right and verify the details.

  4. Click Next.

  5. Select the check box to agree with the Terms and Conditions, and then click Buy.  

  6. Once provisioned, Seamless Move will be added to the left navigation panel.