Overview:
You can now use Seamless Move to import the subscriptions of customers. To do this, complete the following steps:
Process:
Log in to XVS.
Impersonate as the reseller
Go to Seamless Move in the left-hand navigation menu. Click on Microsoft Operations.
Fill in the following fields:
Customer ID: Enter the existing End Customer Account ID for which you want to import the subscription.
Microsoft Domain Name: Enter the Microsoft domain to which the subscription to be imported belongs
Microsoft Subscription ID: Enter ID of the particular subscription on Microsoft portal, which you want to import
Note: The Microsoft Subscription ID field must not be filled in when importing multiple subscriptions.
Once the details of the subscriptions to be imported have been displayed, select the subscriptions that you wish to import by using the corresponding checkboxes. You can select all the subscriptions at once by clicking the checkbox at the top. Click Next.
Review the service plan that will be assigned to each selected subscription. If there is no service plan available for the subscription, it will not be possible to import it. In that case, the subscription will have a background color, and it will be disabled.
If an SKU is found in several service plans, you must choose one of them before proceeding with the import. In this case, the service plans found will be displayed in a drop-down list in the Plan column. Choose one of the plans to continue.
If any Order Attributes are required, you will be able to configure them with the corresponding values.
Click Import and then specify when a billing order will be created for the imported subscriptions: in the current billing period or in the next billing period.
Note: The option to select when the billing order will be created will not be displayed to indirect resellers. The billing order will always be created in the current billing period for indirect resellers.
Click Submit Request to start the process. If the migration order is completed successfully, a pop-up message with the migration order number will be displayed.