Overview:
Refer to this knowledge base article to see the notes made for an order in Xvantage.
Note: If there are no notes associated with an order, the Notes button might not be visible.
Process:
Log in to Xvantage.
Hover over the left navigation menu and click on My Business. Then, select Orders.
Find the order you want to view by choosing a search parameter and using the search field, or by applying the order filters that are available.
Once found, just click on the reseller PO# to view the complete order information.
If a note has been made for the order, the Notes button will be visible in the upper right corner of the display.(beside Download).
Click the Notes button.