Summary:
This FAQ article provides information about common reasons why an order can be on sales hold in Xvantage.
Question: Why is my order on sales hold?
Answer: Your order may be placed on sales hold for several reasons:
Missing required information, such as a PO number or shipping details
Attempting to order below the minimum quantity
Expired quote or pricing
Payment issues during checkout
If you need more details, you can view the full order details page for the message banner. For direct assistance with sales hold, please contact our Ingram Micro Sales team.
