Summary:
When a user creates an account and applies to become an Ingram Micro reseller partner, the application goes through an onboarding and approval process. This document provides information regarding these processes.
Table of Contents:
Is a partner agreement automatically generated after signing up to become an Ingram Micro reseller?
Does creating an Xvantage account automatically make my company a reseller partner?
Where can I find the partner or reseller agreement?
What happens after submitting a reseller application?
Who should I contact if I need a copy of my reseller agreement?
Is a partner agreement automatically generated after signing up to become an Ingram Micro reseller?
Answer:
No. Creating an account and submitting a reseller application initiates the onboarding process, but approval by Ingram Micro is required before the company becomes an authorized reseller partner. While terms and conditions must be accepted during registration, a separate partner or reseller agreement is not generated as part of the Xvantage account creation process.
Does creating an Xvantage account automatically make my company a reseller partner?
Answer:
No. Access to Xvantage is provided as part of the reseller onboarding journey. During the application process, a designated Xvantage administrator is identified, and access is provisioned once onboarding requirements have been completed and approved by Ingram Micro.
Where can I find the partner or reseller agreement?
Answer:
The location of the agreement depends on the country and onboarding process. Partner terms may be:
Accepted as part of the online registration process.
Provided during onboarding communications by Ingram Micro.
Maintained within account onboarding records or legal documentation rather than within Xvantage.
What happens after submitting a reseller application?
Answer:
After a reseller application is submitted:
Ingram Micro reviews the application.
The reseller account is created once the application is approved.
An Xvantage administrator is assigned for the organization.
User access and permissions can then be managed through the company's Xvantage administrator.
Who should I contact if I need a copy of my reseller agreement?
Answer:
If you need a copy of the agreement or confirmation of the terms accepted by your organization, contact:
Your local Ingram Micro account manager.
The Ingram Micro onboarding team.
These teams can confirm whether a reseller agreement exists for your account, where it is stored, and what contractual terms were accepted during onboarding.