Summary
This article explains how to request the release of a payment and provides the appropriate point of contact for assistance.
Question: How do I request a payment release?
Answer: To request the release of a payment, contact the Payment Release Team at:
📧 libera.pagos@ingrammicro.com
To help expedite the review and processing of your request, include the following information in your email:
Order number (if available)
Customer name
Payment reference number
Reason for the payment release request
Tip: Providing complete and accurate information can help reduce processing delays and enable the team to resolve your request more efficiently.