Summary:
This FAQ article explains the expanded Seamless Move capabilities in Xvantage™, including support for Adobe VIP Marketplace Transfer-In requests. Partners can now transfer eligible Adobe VIP Marketplace subscriptions from another distributor or directly from Adobe to Ingram Micro through a guided self-service experience.
Question: What are the latest Adobe VIP Marketplace subscription transfer enhancements in Xvantage™?
Answer: Xvantage™ has expanded Seamless Move functionality to support Adobe VIP Marketplace Transfer-In requests. This enhancement enables partners to transfer eligible subscriptions from another distributor or directly from Adobe into Ingram Micro and manage them within their existing Ingram Micro account.
Adobe VIP Marketplace Transfer-In:
With this enhancement, partners can:
Transfer eligible Adobe VIP Marketplace subscriptions from another distributor to Ingram Micro.
Transfer eligible Adobe VIP Marketplace subscriptions directly from Adobe to Ingram Micro.
Complete transfers through a guided self-service workflow in Seamless Move.
Use an Adobe authorization code and customer account ID to validate and initiate the transfer.
Manage transferred subscriptions under the partner's Ingram Micro account after the transfer is complete.
Benefits:
This enhancement helps partners:
Consolidate Adobe subscriptions with Ingram Micro.
Simplify subscription management across distributors.
Reduce manual effort during the transfer process.
Improve visibility throughout the transfer workflow.
Accelerate onboarding and subscription administration activities.