How to View Disputes in Vendor Accounting in Xvantage for Associates

Overview:

This article provides step-by-step instructions on how to view the Disputes under Vendor Accounting in Xvantage for Associates (X4A).

Process:

1. Go to My Apps and open Okta.

2. In Okta, search for Xvantage for Associates and open it.

3. Within X4A,hover over the left navigation menu and click Finance.

4. Click Vendor Accounting.

5. Click the Disputes tab.

6. The list will display the following details:

   • Vendor Name – Name of the vendor.

   • Submission Date - Displays the date of dispute submission.

   • Debit Memo # - Shows the Debit Memo number related to the dispute.

   • Purchase Order # - Displays the Purchase Order number associated with the dispute.

   • Invoice # - Shows the Vendor Invoice number.

   • Source Type - Shows the source type of dispute.

   • Dispute Type - Indicates the nature of the dispute (e.g., Chargeback). Currently, the only Dispute type supported is "Chargeback".

   • Status - Shows the status (e.g., Submitted).

   • Disputed by - Name of the person who raised the dispute. The name is pulled in when the chargeback is submitted.