Summary:
Refer to this FAQ article for common inquiries regarding notification management in CRM.
Table of Contents:
How do I view my notifications in Xvantage?
How do I dismiss notifications?
What are toast notifications and how do they work?
How do I enable or disable toast notifications?
Can I customize how long toast notifications are displayed?
Question #1: How do I view my notifications in Xvantage?
Answer: To view your notifications, select the bell icon on the navigation bar. The bell icon displays the number of new notifications you have. Once you open the Notification Center, the notification count is cleared.
Question #2: How do I dismiss notifications?
Answer: To dismiss a single notification, select the X (Close) button on the notification. To remove all notifications at once, select Dismiss all.
Question #3: What are toast notifications and how do they work?
Answer: Toast notifications are temporary pop-up alerts that appear on the right side of the application. When multiple notifications arrive, they are stacked together. If more than three toast notifications appear at the same time, an additional notification will let you know there are more. You can also press F2 to access your toast notifications.
Question #4: How do I enable or disable toast notifications?
Answer: Open the Notification Center and select Settings. To enable toast notifications, turn the toggle On and specify how long the notification should remain visible. To disable toast notifications, turn the toggle Off. Select Save to apply your changes.
Question #5: Can I customize how long toast notifications are displayed?
Answer: Yes. When toast notifications are enabled, you can enter the number of seconds you want each notification to remain visible before it disappears automatically.
