Overview:
This article illustrates how to search for subscriptions in X4A using filters.
Process:
- Go to My Apps and open Okta.
- In Okta search for Xvantage for Associates (X4A) and open it.
- In the left navigation bar, click on Sales then select Subscriptions.
- If you have more than one assigned country, a pop-up window will show prompting you to select the country which you will be browsing invoices for.
- Choose the country from the drop-down menu then click Submit.
- Click All Filter located on the top right of the page.
- Select the status/statuses to search based on between: Active, Pending, Graced, Expired, Terminated, Cancelled, Admin Hold, Credit Hold and Full Hold.
- Click the Apply button to apply the chosen status.
- Use the BCN Search box to find all subscriptions for a specific reseller (by typing the reseller number).
- Press Enter on your keyboard to generate the search. The results will appear below.
- Click the Clear Search button to clear your current search and start a new one.