Migration Error Adobe Subscription in the Process of Being Migrated Troubleshooting in Xvantage for Associates

Summary:

This article explains how to handle the “Transfer currently in progress” error during an Adobe migration.

Issue:

Seamless Move returns an error indicating the subscription is already being migrated.

Cause:

Adobe indicates an active or incomplete migration is already in progress and locks the subscription until it finishes or is reset.

Resolution:

• If recently initiated, allow time for Adobe to complete the migration.

• If the status persists for an extended period, raise a case with Adobe Partner Support to request a rollback or reset.

• Retry the migration once the status is cleared.